Communication

Drawing of two people practicing negotiation skills

Mastering Negotiation Skills: An Integrated Approach

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In today’s interconnected and competitive world, mastering negotiation skills is no longer optional—it’s essential. Whether you’re closing a business deal, navigating a conflict, or advocating for yourself, negotiation plays a critical role in achieving successful outcomes. This article explores key negotiation skills, training strategies, and techniques that elevate negotiation beyond divisive tactics, integrating insights from […]

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Drawing of a cross-cultural team collaborating in a high-tech office

Effective Cross-Cultural Communication: From Cultural Awareness to Business and Workplace Success

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Introduction In today’s interconnected workplace, the ability to communicate effectively across cultures has become indispensable for business success, particularly for leaders. Recent research reveals that 89% of white-collar professionals now regularly participate in global virtual teams, making intercultural communication skills more critical than ever (Taras et al., 2021). This trend is reflected globally – Australian

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Image of a new manager choosing their management path

Why Most New Managers Fail – And How to Be Among Those Who Succeed

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Introduction The transition to management represents one of the most challenging career moves professionals face today. Understanding why new managers fail is crucial, especially considering that, according to CEB Global research reported by Arruda in 2023, 60% of new managers fail within their first 24 months. When transitioning leaders struggle, their direct reports perform 15%

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